Stephen Lynch from Results.com has a great strategy he uses to ensure when he is meeting with a team member, its a productive discussion:
As a leader, you want to encourage your people to think though the issues first, and make good decisions themselves. Alternatively, if it is a situation where they really do need your input or sign off – you want them to present all the options along with their thoughtful recommendation as to what the right decision should be.
I recommend training your people to use GROW framework to think through the issues – and even have them present issues to you in this manner.
G = Goal
What is the goal? What is the outcome we want to achieve here?
R = Reality
What is the current reality? What is happening and why?
O = Options
What options do we have? What are the implications of each option?
W = Will
What WILL we do? Here is my recommendation
Yes, things may take longer to resolve initially – but you must be disciplined if you want to stop getting sucked into “reverse delegation.” Push back, and tell your people to go away and present their issues to you in this manner until it becomes their new default behavior.
In effect, you are now learning to delegate more effectively. You GROW your people by making these situations a valuable coaching opportunity – with the intent to teach your team how to problem solve and make great decisions without you needing to be there all the time.
Simple, but you can see how it would be effective.
Till next time.
