And back again…..
July 3, 2011 Leave a Comment
Hello again
Been away from the blog for a few weeks now as I have been finishing off the Icehouse Owner Manager Programme. It’s been a great few months, and although we will be meeting up for a couple more implementation sessions, I really enjoyed meeting some wonderful people and learning some interesting things about me and my business. Part of the course focused on developing a growth plan for Campbell Tyson Cooper White.
My growth plan centered on many issues I have been raising in my blog. It’s about being relevant, adhering to a value proposition for clients, being true to our values:
- Personal – relevant to the client
- Inquisitive – wanting to know more
- Enthusiastic – not being a disinterested accountant!
- Future Focused – not being lost in the past we frequently report on
- Outcome Orientated – substance over form
The thing that excites me is that we have the staff to achieve this. CTCW has staff who are very interested in what their clients do, they look on and assist as though it was their business they are fighting for. They care passionately about results and know they provide value to our clients. What we need to get better at is conveying the message to those we help. And that we perhaps our greatest challenge moving forward.
Catch you again soon.